At AlphaTeq, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or purchasing our products.
Information We Collect
We may collect the following information from customers:
- Full name
- Phone number
- Email address
- Delivery address
- Billing information
- Order and purchase details
How We Use Your Information
Your information is used to:
- Process and deliver orders
- Provide customer support
- Communicate order updates
- Improve our products and services
- Prevent fraud and unauthorized transactions
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payment Security
We take reasonable precautions to ensure your payment and personal information are secure. However, customers are advised to use secure devices and internet connections when making purchases online.
Cookies & Website Data
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember customer preferences.
Customers may disable cookies through their browser settings if preferred.
Third-Party Services
We may use trusted third-party service providers such as delivery companies and payment processors to complete transactions and deliveries. These providers only receive information necessary to perform their services.
Data Protection
We are committed to keeping your information safe and secure. We implement appropriate security measures to prevent unauthorized access, disclosure, or misuse of customer information.
Customer Rights
Customers may request to:
- Access their personal information
- Correct inaccurate information
- Request deletion of personal data where applicable
Changes to This Policy
AlphaTeq reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Phone: +254727812851
Email: info@alphateq.co.ke
Location: Mfangano Street, Shop 404, 4th Floor, Nairobi, Kenya
Thank you for trusting AlphaTeq Solutions.